Support Hub
How can we
help you?
Have questions about credits, API integration, or feature requests? We're here to help you scale your channel.
Frequently Asked Questions
How do I get started?
Sign in with your Google account, paste any YouTube video URL, and click 'Analyze.' You'll get instant insights on viewer sentiment, key topics, and actionable recommendations.
How do credits work?
1 credit = 1 complete video analysis. Credits never expire and can be used anytime. Purchase once, use forever.
Can I get a refund?
As a digital service with instant delivery, refunds are generally not available. However, we'll consider requests if there are technical issues. Read our full Refund Policy in the footer.
Is my data secure?
Yes. We use industry-standard encryption. We only access public YouTube comments and never store your payment information.
Still need something else?
Send an Email