Official Policy
Shipping Policy
GetSentimate is a 100% digital service. Here's how we deliver your insights.
Last Updated: December 29, 2024
Instant Digital Delivery
There are no physical products to ship. Your analysis credits are activated immediately after a successful transaction.
How It Works
01
Purchase
Select a package and pay securely.
02
Activate
Credits appear in your account instantly.
03
Analyze
Start uncovering audience signals.
Delivery FAQ
What is the delivery time?
Instant. Credits appear in your account within seconds. If they don't appear, refresh your dashboard or contact our support team.
Will I receive a receipt?
Yes. A formal transaction receipt will be sent to your Google-linked email address immediately after purchase.
Issues with Delivery?
If your credits haven't appeared after 5 minutes, please try the following steps:
Refresh your browser or dashboard
Check your email for payment confirmation
Verify the transaction on your bank app
Contact support at contact@getsentimate.com